Code of conduct for suppliers

Humana's vision is "Everyone has the right to a good life". To live up to it, we need to be a reliable, safe and stable care provider with high quality and safety in everything we do.

We strive for continuous improvement to promote sustainable, ethical and responsible development. Humana's responsibilities apply to our relationships with all employees, customers, clients, patients, relatives, clients, investors and even suppliers. We have adopted this Supplier Code of Conduct to ensure that all our suppliers know what is expected of them.

This Supplier Code of Conduct is based on Humana's Code of Conduct External link. and our values, which are applied equally to Humana's employees, management team and Board of Directors.

The Supplier Code of Conduct is based on the ten principles of the UN Global Compact, more information on these principles can be found in Appendix 1 - UN Global Compact.

1. Laws and regulations

Suppliers shall comply with the laws, regulations and standards of the countries in which they operate, and hold all necessary permits, licenses and registrations.

2. Business ethics

The Supplier shall conduct its business in accordance with good business practices, promote free competition and maintain high ethical standards. No form of corruption, bribery, money laundering or unauthorized restriction of competition is allowed. Hospitality and gifts must be characterized by openness, moderation and always have a natural connection with the business relationship.

3. Environment

Humana shall contribute to ecologically sustainable development. We identify which areas of our business have an impact on the environment, work actively and systematically to reduce negative environmental impact and are based on our environmental policy External link.. We always strive to use resources as wisely and efficiently as possible.

We expect our suppliers to take their responsibility in these matters and to be able to demonstrate active internal environmental work and have knowledge and control over their environmental impact, preferably through a certified environmental management system and formulated environmental policy. The supplier shall comply with applicable environmental laws and regulations and continuously work on environmental improvement measures in its operations to reduce its emissions to air, soil and water and to improve the efficiency of its energy and resource use.

4. Information management

Information relating to Humana's activities may only be used for the purposes for which it is intended, and the supplier shall treat all such data confidentially and in accordance with current legislation.

5 Working conditions

The Supplier shall support and respect internationally declared human rights and treat its employees and suppliers fairly, equally and with respect for human dignity. Furthermore, the supplier shall comply with occupational health and safety laws and promote a safe and healthy working environment, both from a physical, mental and social point of view, and work systematically and preventively to continuously improve the working environment and health.

6. Anti-discrimination

Discrimination, on whatever grounds, must not occur at the supplier in recruitment, pay, promotion, training or dismissal. The supplier must ensure that there is no harassment, bullying, threats, humiliation or other offensive treatment, and is also expected to work actively to increase equality and diversity and to counteract discrimination.

7. Compliance

The Supplier is responsible for ensuring that the content of this Code of Conduct is implemented and complied with in its own operations as well as in the underlying supply chain.

Humana may, where appropriate, conduct a verification of compliance with the Code of Conduct, which may be done through its own verification or through a third party. In such an audit, the supplier is expected to cooperate fully so that the purpose of the audit can be achieved.

If the supplier deviates from the terms of the Code of Conduct and if improvements are not made within the agreed time, the business cooperation may be terminated.

Appendix to the Supplier Code of Conduct

The Supplier Code of Conduct is based on the ten principles of the UN Global Compact.

The UN Global Compact calls on companies to adhere to, support and adopt, within their sphere of influence, a set of core values in the areas of human rights, labor, environment and anti-corruption.

Human rights

  • Principle 1: Businesses should support and respect international human rights; and
  • Principle 2: ensure that they are not complicit in human rights abuses.

Labor rights

  • Principle 3: Businesses should uphold the freedom of association and actively recognize the right to collective bargaining;
  • Principle 4: the elimination of all forms of forced and compulsory labor
  • Principle 5: the elimination of child labor; and
  • Principle 6: the elimination of discrimination in respect of employment and occupation.


  • Principle 7: Businesses should apply the precautionary principle in environmental matters;
  • Principle 8: take initiatives to promote greater environmental responsibility; and
  • Principle 9: encourage the development and diffusion of environmentally friendly technologies.


  • Principle 10: Businesses should work against corruption in all its forms, including extortion, bribery and corruption.

There is a global consensus on the principles of the UN Global Compact and they derive from

  • the Universal Declaration of Human Rights
  • the International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work
  • Rio Declaration on Environment and Development
  • the UN Convention against Corruption